From time to time, and to comply with regulatory requirements, all betting and gambling operators may ask for further information regarding how you fund your gambling.
Why do Islands Lotto ask for information about my finances?
Islands Lotto are required to take steps to ensure that gambling on our site is fair and open, and not linked to crime, and does not lead to harm.
One way to achieve this is to collect information from our customers to allow verification of the source of the funds used to gamble on Islands Lotto.
This means that just like banks and other financial institutions, Islands Lotto may at times need to ask you to provide information about where your funds used to play come from, your source of funds. We do this to make sure that you have sufficient funds to support your gambling with Islands Lotto and that the funds are not linked with any form of criminal or terrorist activity!
There are clear requirements in the Gambling and Financial Laws that apply to our business, so we must be able to ask for this information.
What might I need to provide to Islands Lotto if I am asked to verify my affordability or source of funds?
If your are asked by our support team for information regarding your affordability or source of funds, please provide as much evidence as possible that shows that you have sufficient funds to play and that those funds come from legitimate and legal sources.
Whilst we need to be comfortable that you can afford your recent spend, we also need to understand how you intend to fund continued spend moving forward. So when you are requested to provide affordability or source of funds information it is important to provide as much detail as possible to limit further requests, and any further inconvenience to you.
How will my information be used?
Islands Lotto treats all the information you provide in the strictest of confidence. All documents are stored and handled securely and only accessed by authorised members of the support team. The information in the documents provided will only be used to fulfil our regulatory and legal obligations.
What will happen if I do not provide information when asked to do so?
If you do not provide any or sufficient information to prove you can afford to continue gambling or to satisfy the safe source of funds, your account may be suspended.
We value all of our customers and respect their privacy and understand that providing this information can be intrusive. However, we must comply with our legal and regulatory obligations to protect our customers and to prevent any illegal funds being used to gamble on our site.
What sort of documents should I provide?
Below is a list of common documents that might be used to provide evidence of affordability and proof of source of funds.
Salary - Employed Three months payslips or bank statements showing salary payments
Salary - Self Employed Your annual tax statement
Pension Income Your bank statement showing payments from your pension and copies of your pension plan.
Dividend Income Your last company accounts showing dividends or any certification evidence
Inheritance Your solicitors beneficiary letter, bank statements showing the payments
Winnings (other operators) Your bank statement showing payments to and from your other operators account
Savings Your bank statement showing payments being made and a brief explanation of how the savings have been accrued
Rental Income Your rental contracts and bank statements showing payments being made
Foreign Income Your currency wage slips / proof of your other investments / proof of your other assets and how they were acquired
Trust Income Your trust fund document and bank statements showing payments from the fund
Sale of assets Sales receipts or solicitors letters and bank statements showing receipt of funds
Other lump sums Your solicitors confirmation letters, bank statements showing payments and or a settlement confirmation
How will I be asked for this information?
You will be emailed by our Support Team requesting further information. You may also be asked for a convenient time to participate in a call to discuss the request in further detail.